Privacy Policy

Last Updated: 10-30-2024

At Activa Rehabilitation Services (Activa Rehab), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how Activa Rehab (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or register on activarehab.com (“our Website”) or interact with us, including communications via SMS (Short Message Service) as a part of our services.

1. Information We Collect

Personal Information:

When you register with us, we may collect personal information, including but not limited to your name, phone number, email address, and any other information you provide during the registration process.

Automatically Collected Information:

We may automatically collect certain information about your device, including your IP address, browser type, time zone, and some cookies installed on your device.

2. How We Use Your Information

  • To provide, maintain, and improve our services, including customer support.
  • To communicate with you, including sending updates, reminders, or appointment confirmations.
  • To send SMS messages for notifications or promotions, for which consent is obtained as detailed below.

3. SMS Communications

Carrier Compliance:

Our use of SMS services complies strictly with carrier regulations to ensure you receive messages that are clear, relevant, and in accordance with industry standards.

Types of SMS Messages:

  • Confirm your registration or appointments.
  • Send reminders, updates, or important notices.
  • Provide promotional offers or information related to our services.

Obtaining Consent:

By providing your mobile number during registration, you are consenting to receive SMS communications from Activa Rehab as outlined above. You may opt out at any time by following the opt-out instructions in the SMS message or by contacting us directly.

Opt-Out Process:

To opt-out of receiving SMS messages, reply “STOP” to any message received, or contact us at [Contact Information].

4. Sharing of Information

  • Service Providers: We may share your information with third-party service providers to help us operate our business, provide services, or communicate with you.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal process.

5. Security

We use commercially reasonable security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

  • Access and Update: You can access and update certain personal information by logging into your account.
  • Withdrawal of Consent: You may withdraw consent for SMS communications at any time as outlined in Section 3.

7. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.

8. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, regulatory requirements, or other purposes. We will notify you of any changes by posting the new policy on our Website with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: 973-673-4600
  • Mailing Address: 331 Central Avenue fl 1, Orange New Jersey 07050